Novel View • Privacy
Privacy Policy
This Privacy Policy explains how Novel View collects, uses, shares, and protects your information when you browse, read, unlock chapters with View Coins, or use the Author Portal.
Summary of what we collect
We collect information you provide (like account details), information generated by your use of the platform (like reading and purchase activity), and technical data (like device and log information). We use this data to operate Novel View, process payments, prevent fraud, personalize your experience, and comply with legal obligations.
Information we collect
Account & profile: name, email, password (hashed), profile settings, and author details if you publish on Novel View.
Usage & transactions: chapters you view/unlock, View Coins balance and purchase history, support requests, and preferences. Technical: IP address, device identifiers, browser type, and cookies or similar technologies.
Privacy details
Key topics readers and authors ask about most often.
How do you use my information?
To provide the service (accounts, reading access, chapter unlocks), process payments for View Coins, personalize recommendations, communicate updates, and improve platform performance and safety.
Do you share my data with others?
We share information with service providers that help us run Novel View (hosting, analytics, customer support, and payment processing). We may also share information if required by law, to protect rights and safety, or as part of a business transaction (e.g., merger).
What cookies do you use?
We use cookies (and similar technologies) for login/session management, preferences, security, and analytics. You can control cookies through your browser settings; some features may not work without them.
How do you handle payments and View Coins?
Payment details are processed by our payment providers. We receive confirmation and transaction records needed to credit View Coins and provide receipts; we do not store full card numbers on our servers.
How long do you keep my data?
We keep information as long as needed to provide the service, meet legal/accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
What are my privacy choices?
Depending on your location, you may request access, correction, deletion, or portability of your data, and you may object to certain processing. Contact Support to submit a request.
Questions about privacy?
We’re here to help
If you have questions, want to manage your account data, or need help with a privacy request, contact our Support team.